using-the-centre - salforducrc

Using The Salford Unemployed & Community Resource Centre

Salford Unemployed and Community Resource Centre (SUCRC) was formed in 1980 by the local community during a time of economic recession when there was a desperate need for self-help, information and advice on dealing with unemployment.
That need still exists and SUCRC has stayed true to its original vision.

We Will Help You

We provide free advice, information and representation if you have a problem with:

  • State benefits
  • Work related employment issues
  • Debt management
  • Access to education
  • Training courses
  • CV help and improvement

 

How We Work

Our highly experienced staff are here to help. Rest assured your case and all the details about you will be treated in the strictest confidence.

Step One

When you first contact us, we will have to get some basic information and take some first steps. We will deal with your problem as quickly as possible.

Step Two

In many cases we will be able, at this point, to deal with your problem completely, either by giving you advice or by taking limited action for you.

Step Three

If your problem is not one that can be resolved immediatly, we will arrange a follow up appointment with one of our case workers.

We have been referred to as the "fourth emergency service"

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Comments and Suggestions

You may have suggestions or comments to make about our service, we will certainly be grateful for any ideas about how we can improve - just speak to any of our staff or volunteers. You can also write or send an e-mail to the Centre.

Complaints

If you feel unfairly treated by the Centre we would appreciate you bringing it to our attention and we will do all in our power to deal with the problem.

If you wish to make a complaint, in the first instance you can speak to any of our staff.  We aim to resolve any issues as quickly and professionally as possible.

Drop-in Sessions

The Centre runs welfare benefit drop-in sessions on Monday, Tuesday, Thursday and Friday from 9am - 11.30am, where you can get initial advice.

Our Services

Here's what we do at Salford Unemployed & Community Resource Centre

Employment Law

Thousands of dismissed and victimised workers have been represented in the workplace and at tribunals by the SUCRC staff, and thousands of pounds compensation has been won back for those clients.

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Welfare Benefit Advice

The Centre recognises the complicated Welfare Benefits System, and has a designated worker and trained volunteers who provide a range of information, guidance and advice on all aspects of benefits.

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Debt Management

Unfortunately, debt has become a common issue that is dealt with on a day to day basis by the staff and volunteers at the Centre. We have been able to assist thousands of people begin to get their life back in order.

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Education and Training

Each of us is unique in the way we experience life, gather information, learn and respond to events. We recognize this at the Centre and we help adult learners to better understand their personality styles and learning styles.

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